By Antonio De Nicola, and Maria Luisa Villani (ENEA research center, Italy) The H(CS)2I project (Human-Centred Safety Crowd-Sensitive Indicators) aims to develop an ontology-based framework to gather and make interpretive sense of organizational performance, relying on the use of the…
By Antonio Licu (EUROCONTROL, Belgium) “Bad companies are destroyed by crisis, good companies survive them, great companies are improved by them” (Andy Grove) The business continuity measures taken by the European Air Navigation Service Providers (ANSPs) in response to the…
By Mark Peters (Qantas Engineering, Australia) This year, we’ve faced our toughest challenge in the form of the global pandemic and the widespread associated effect on the airline industry. From a personal perspective, my organisation (Qantas Engineering) had been working…
By Riana Steen, BI Norwegian Business School (Norway) “Flexibility is the operative principle in the art of war. […] Those who are victorious plan effectively and change decisively. They are like a great river that maintains its course but adjusts…
By Federico Bilotta, Alessio Tramontana, Francesco Pugliese (Department of Anaesthesiology, “Umberto I” Policlinic-Hospital, “Sapienza” University of Rome, Italy) We embraced Resilience engineering (RE) in our Department of Anaesthesiology as a multidisciplinary approach to improve care delivery and patients’ safety and…
By Mark Sujan, Laura Pickup and Peter McCulloch on behalf of the RESPOND project team Nuffield Department of Surgical Sciences, University of Oxford Resilience Engineering and its healthcare-specific incarnation Resilient Health Care are coming of age, with the first Resilience…
By Tarcisio Abreu Saurin (Industrial Engineering Post-Graduation Program, Federal University of Rio Grande do Sul, Porto Alegre, Brazil) The provision of slack is a common approach for coping with variability, as it reduces interdependencies and slows down the propagation of…
Here it is! The first official issue of our newsletter was sent out on Monday, 7 October 2019. We greatly appreciate the words of praise that we’ve been receiveing from readers. This tells us that we are progressing in a…