Tag Archives: investigation

Learning from surprise and investigations inspired by Resilience Engineering

| 19 June 2020

By Lorin Hochstein (USA)  Unexpected events that happen in production are often learning opportunities. At Netflix, we encourage teams to write up operational surprises that […]

Safety II in Practice Workshop, with Erik Hollnagel – Brisbane, Australia – Feb 24-26, 2020

| 5 April 2020

Compilation by workshop beneficiaries A first of its kind in Australia, participants and presenters alike were thrilled to participate in the second regional Safety II […]

Dave and Sidney in NY Times: A Decade Later, Dutch Officials Publish a Study Critical of Boeing

| 22 January 2020

By Chris Hamby Jan. 21, 2020 After a Boeing 737 crashed near Amsterdam more than a decade ago, an expert study that sharply criticized the manufacturer […]