Action Item: Ban All Vacations
by J. Paul Reed (Netflix, USA) “I just got pager alert! Our service is reporting 100% CPU utilization; any ideas?” “Not sure, but let’s start […]
Author Archives: Riccardo Patriarca
COVID 19, resilience and empowerment of frontline staff
By Francois Jaulin and Frédéric Martin (co founders Patient Safety Database and SafeTeam Academy) In 2016, authors reported that medical errors were the third leading […]
Book corner: Working Minds – A practitioners’ guide to cognitive task analysis
Authors: Beth Crandall, Gary Klein, and Robert Hoffman MIT Press, 2006 Reviewed by Laura Militello (CEO at Applied Decision Science, and VP Research at Unveil) […]
New PhD Thesis: “A framework to assess Safety Performance Measurement Systems for construction projects based on the Resilience Engineering perspective”
By Guillermina Andrea Peñaloza, Ph.D. As construction projects have become more complex – either due to the growth in the portfolio of projects or the […]
New PhD Thesis: “Controlling the cognitive costs of coordination in large-scale distributed software systems”
By Laura Maguire, PhD Critical digital infrastructure (CDI) is increasingly at the core of many high-risk domains that serve societal needs. Electronic health records, military […]
From everyday work towards safety indicators: the H(CS)2I project
By Antonio De Nicola, and Maria Luisa Villani (ENEA research center, Italy) The H(CS)2I project (Human-Centred Safety Crowd-Sensitive Indicators) aims to develop an ontology-based framework […]
Summary of the REA-NDM Webinar “Tools of Practice: Points of Convergence and Divergence”
By Gary Klein (ShadowBox LLC, USA) and Sudeep Hegde (Clemson Univeristy, USA) We presented a webinar on November 12th 2020, focusing on tools of practice […]
Air Traffic Management (ATM) resilient response during COVID19
By Antonio Licu (EUROCONTROL, Belgium) “Bad companies are destroyed by crisis, good companies survive them, great companies are improved by them” (Andy Grove) The business […]
2020 Challenges & Future Collaborations at Qantas
By Mark Peters (Qantas Engineering, Australia) This year, we’ve faced our toughest challenge in the form of the global pandemic and the widespread associated effect […]
Resilience in emergency management at an operational level: A joint research project with OFFB
By Riana Steen, BI Norwegian Business School (Norway) “Flexibility is the operative principle in the art of war. […] Those who are victorious plan effectively […]