Serious gaming
……..honestly, how serious can gaming be? And how do we proceed with the idea of resilience? by Kees van der Blom, MSHE Over the past few years, we developed suitable theoretical material for this purpose and also, great efforts have…
Lorin Hochstein
American Airlines & Safety-II
by Bogomir Glavan (Bogomir.Glavan@aa.com) and Nick Peterson (Nicholas.Peterson@aa.com), American Airlines American Airlines (AA) started our Safety II journey in 2018 when senior leadership decided to evaluate a path bringing Safety II to AA. AA’s safety leadership met with Dr. Erik Hollnagel…
Summaries of recent webinars
In the wake of the pandemic, REA shifted the emphasis of its online seminar series to focus on talks related to the intersection of COVID-19 and resilience engineering. PhD students helpfully generated summaries of these talks, to increase interaction knowledge…
Learning from surprise and investigations inspired by Resilience Engineering
By Lorin Hochstein (USA) Unexpected events that happen in production are often learning opportunities. At Netflix, we encourage teams to write up operational surprises that they encounter, even when there is no business impact. Watch the talk about learning from…
On the writing styles of some resilience engineering researchers
Cross-posted from the Surfing Complexity blog. This post is a brief meditation in the writing styles of four luminaries in the field of resilience engineering: Drs. Erik Hollnagel, David Woods, Sidney Dekker, and Richard Cook. This post was inspired by a conversation I had…
When Can We Move Forward From COVID-19? When Four Capabilities Are In Action – Paper and Podcast
As outbreaks subside, when can jurisdictions move forward restarting normal life activities while still preventing the recurrence of new hotspots or second waves? The four capabilities outlined briefly here will allow activities to return to normal faster, even in the…
Facing the Coronavirus (COVID-19): Human Factors Considerations
Check out the Human Factors and Ergonomics Society (HFES) webinar on Facing the Coronavirus (COVID-19): Human Factors Considerations by Dr. Anthony Andre, Dr. ERic Bergman, and Dr. Joe Keebler.
Cathay Pacific Airways Readies for Take Off: Applying Resilience Engineering
Jan 28, 2020 Asher Balkin interviews Adam Johns, Cathay Pacific Airways Safety Risk Manager Adam Johns, based in Hong Kong, is helping Cathay Pacific Airways move from a traditional risk perspective to including a Safety II and Resilience Engineering view. …
Human Factors and Resilience Engineering in oil and gas in Brazil
by Éder Henriqson Drilling and production of oil and gas in deepwater is a technology and safety-critical challenge. It requires intense technology innovation, specialized labour forces and considerable financial investments. Companies often need to develop new technologies due to the…
Applying TORC to a book club
by Priscila Wachs This year, I was approached by an undergraduate student (Eduardo Schneider) who wanted to develop his senior project under my supervision. We had a first meeting, talked about some options and the idea about developing TORC (Training…