Erik Hollnagel: How resilient is your organisation (60 mins) An introduction to the 4 Dimensions of Resilience: Learn, Respond, Monitor and Anticipate- and how these concepts may apply to your organization.
Sidney Dekker: Embraces the Systems Perspective and discusses Resilience, what it is, why you need it and how you get it.
David Woods: The Mystery of Sustained Adaptability. As technologies change and people adapt to take advantage of those technologies, we can contrast successful and unsuccessful cases of managing the complexity that results, whether the system is human, biological, or engineered.